Bold CIOs Can Make Lemonade Out of a Lemon of an Economy

September 29, 2008

During a recession, the natural inclination is to hide out until conditions improve. That isn’t the right approach, according to Patrick Gray, the founder and president of the Prevoyance Group. Gray says that money continues to be spent, and that savvy and bold CIOs can thrive during difficult times.

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The View From Here: UC and Video Conferencing Demand Close Scrutiny

September 24, 2008

Much of the talk at the Interop conference in New York City concerned telepresence and unified communications. These are potent platforms, but deploying them without a careful plan is dangerous.

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Informed Investment Planning Cuts Inefficiency and Wasteful Spending

September 23, 2008

Perhaps it is surprising that many companies don’t plan their investments with enough care. Enterprise Architecture Management software is a systematic way to address this challenge. The bottom line, according to alfabet CEO Erik Masing, is that EAM brings transparency to every facet of the organization’s investments.

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The View From Here: A Seat at the Table

September 17, 2008

IT is right in the middle of increasingly vital decisions on technology platforms and services. The CIO can raise the department’s stature by offering sound advice on the tactical and strategic ramifications of the various choices.

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Tough Times Demand Strong Governance, Risk and Compliance Programs

September 16, 2008

Tough times–and, judging from the news of the past few days, times are going to get a lot tougher–lead people to take chances. Courion’s Chris Sullivan says that now is the time to implement a comprehensive governance, risk and compliance program.

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SaaS and Desktop Productivity Tools

September 15, 2008

Software -as-a-service desktop applications provide employees with a consistent set of tools and applications wherever they are. This flexibility greatly enhances productivity and cut costs, says InfoStreet CEO Siamak Farah. The biggest challenge, he says, is employee buy-in.

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How to Reinvent Your Technical Support Team, Part 3

September 10, 2008

In the third and final installment of a series, Journyx’s Randy Miller builds upon an intuitive point: Once the tech support team is reorganized and revitalized, it’s important to let people both outside and within the firm know about the changes and how they will benefit from them.

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Unified Communications Resources

September 9, 2008

Our seventh resource guide focuses on Unified Comm- unications. UC is the culmination and ultimate integration of many of the platforms and services that are available. Savvy observers look at UC as a framework, not a technology.

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Podcast: Reimagining the Datacenter

September 8, 2008

The transformation of the data center is gradual and evolutionary. Rich Lechner, the Vice President of Marketing & Strategy for Enterprise Systems at IBM, says that the transition–which eventually leads to dynamic and agile data storage infrastructure and flexible management tools–impacts people, process and technology. It all begins with an assessment of pain points by IT, finance and the rest of the organization.

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How to Reinvent Your Technical Support Team, Part 2

September 3, 2008

In the second part of a three-part series, Journyx’s Director of Services Randy Miller describes how to hire the new team. Bottom line: CIOs who think that technical skills are the only qualification for IT personnel clearly have a lot of catching up to do.

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