Podcast: Gaining Trust and Buy-in Keys for CIOs
July 23, 2008
C-level executives don’t always understand that they aren’t experts, that projects must scale and that a robust technical empire wasn’t built in a day. Bradman Group CEO Robert Bradman says a CIO must help them see the big picture. The good news is that once they do, these executives generally do what’s in the best strategic and tactical interests of the organization.
The View from Here: The Case Against VoIP
July 9, 2008
VoIP has been the hot technology for several years. While it brings benefits to any organization, many don’t truly need it – and others will have to make expensive infrastructure investments before hooking up the first IP phone. The bottom line: VoIP is great–but is it great for your company?
Podcast: IT Can Help the CEO and CFO Get to Yes
June 30, 2008
The advantages of VoIP over traditional phone services are growing as the technology becomes more sophisticated. Optimum Lightpath’s Glenn Calafati and David Strauss–Director of Product Development and Vice President of Marketing, respectively–say that IT can play a vital role in ensuring financial folks truly understand these benefits.
The View from Here: Is VoIP the Answer? Well, What are the Questions?
June 24, 2008
Whether to switch to VoIP is a major—perhaps make or break—choice for an organization. If the CIO, CFO and CEO don’t share a deep understanding of the benefits, risks and operational impact, big problems are guaranteed.
VoIP: Quality is King
May 27, 2008
Internet voice offers cost and flexibility advantages. However, it will go nowhere if quality is not the equal of the legacy phone network. That’s a tricky challenge, and IT and finance must be aware of the challenges. Simply, the infrastructure wasn’t designed for highly demanding voice services. In a pair of stories, Ditech Networks vice president Karl Brown examines the overall issue of voice quality and describes precisely how it is measured.
Measuring Voice Quality
May 27, 2007
Historically, Mean Opinion Score (MOS) was measured subjectively by having people rate the quality of a set of standard sentences recorded with both male and female voices. The test subjects were asked to rate each sample according to the following scale:
1. Excellent with no perceptible impairments
2. Good with barely perceptible but not annoying impairments
3. Fair [...]
