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IT’s Changing Role in VoIP Adoption

May 13, 2008

Jon Arnold & Associates’ Principal Jon Arnold says that the rationale for VoIP has gone beyond simple cost savings. IT must help management think about the new telephone platform in a strategic manner. That will help the organization–and help IT raise its profile.


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Posted by Carl · Filed Under Interviews 

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2 Responses to “IT’s Changing Role in VoIP Adoption”

  1. The View from Here: Determine the Questions, Then Decide if VoIP is the Answer | The IT-Finance Connection on June 24th, 2008 8:52 am

    [...] clearly are other questions. If they all are not answered to the satisfaction of IT and the financially-oriented departments, the organization simply isn’t ready to make its [...]

  2. The View from Here: The Case Against VoIP | The IT-Finance Connection on July 9th, 2008 9:26 am

    [...] task. Before techs begin to unpack the routers, switches, gateways, IP PBXes and other widegets, the IT department must make sure that the underlying infrastructure is up to the task. If the network is not capable of supporting [...]

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