IT’s Changing Role in VoIP Adoption
May 13, 2008
Jon Arnold & Associates’ Principal Jon Arnold says that the rationale for VoIP has gone beyond simple cost savings. IT must help management think about the new telephone platform in a strategic manner. That will help the organization–and help IT raise its profile.
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[...] clearly are other questions. If they all are not answered to the satisfaction of IT and the financially-oriented departments, the organization simply isn’t ready to make its [...]